Experience

• Sep 2020 - Present

  Software Engineer 3

  Asurion Hong Kong Limited - ROHQ

  • Lead Developer (APAC/ANZ): Spearheaded the end-to-end architecture and development of high-traffic React and Node.js web applications, serving as the primary engineering point of contact for the APAC and ANZ regions.

  • AI & Agentic Engineering: Engineered Agentic AI solutions and MCP servers to automate complex workflows. Streamlined support ticket triaging and documentation, directly contributing to increased NPS and CSAT scores.

  • Talent Development: Actively participated in the hiring process by conducting technical interviews for engineering candidates. Managed and mentored interns, guiding them through project lifecycles and technical best practices.

  • Internal Developer Platform: Architected a shared Design System and Component Library. This standardized UI development across teams, resulting in a 300% reduction in turnaround time for new product ideas and features.

  • Legacy Migration: Led the strategic migration of a massive legacy JavaScript application to a modern, scalable React/TypeScript architecture. Established CI/CD pipelines and coding standards, achieving a 100% improvement in system performance.

  • B2B Product Launch: Directed the rapid prototyping and delivery of a B2B repair claims solution in Taiwan. Progressed from concept to a fully functional, secure web application handling logistics and tracking in just 3 months.

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  Mar 2020 - Aug 2021

  Associate - Systems Development

  Willis Towers Watson Philippines

  • Two-Factor Authentication (2FA): Implemented 2FA for a pensions web portal, enhancing user security. Created a reusable library of security components and services.

  • Performance Improvement: Improved the performance of the pensions web portal by refactoring the front end, resulting in up to a 30% faster UI.

  • Workshops: Orchestrated interactive workshops on API design, front-end development concepts, and version control system (Git) for colleagues interested in programming.

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  Jan 2014 - Jan 2020

  Team Lead - Software Engineering

  Freelancer.com Philippines Inc.

  • GDPR Compliance: Orchestrated the Manila security team in navigating GDPR compliance by architecting a scalable system for erasing and anonymizing user data, mitigating financial and reputational risks.

  • Culture & Engagement: Fostered team cohesion and morale by managing internal company activities, including the organization and leadership of the office basketball and chess leagues.

  • Security Tools: Led a team in developing monitoring tools, reducing response time to security threats by up to 50%.

  • Agile Methodologies: Implemented agile methodologies, conducted code reviews, and facilitated quarterly performance reviews, resulting in a 30% increase in team productivity.

  • Hackathon Wins: Won two hackathons: (1) Wrote a Lexer and Parser that converts old in-house templates to AST, compiled by Twig. (2) Improved the employee funnel, projected to boost conversion rates.

  • Collaboration: Collaborated with cross-functional teams, including product teams and upper management, to address security concerns.

  • Training: Conducted training sessions as a subject-matter expert on PHP and JavaScript, enhancing the organization's collective knowledge Template-to-AST Lexer/Parser and optimizing the employee conversion funnel.

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  Nov 2012 - Dec 2013

  Full Stack Developer

  Eastvantage Business Solutions Inc.

  • Resource Planning Application: Updated, customized, and optimized a resource planning client application written in CakePHP. The application provided a user-friendly interface to OpenERP (Odoo) for Belgian field technicians, resulting in up to a 50% reduction in administrative tasks.

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  Sep 2011 - Nov 2012

  PHP Developer

  Relationhouse Inc.

  • Custom Modules and Themes: Developed custom modules and themes for Drupal and Symfony projects, including internet forums, e-commerce, and public-facing government portals.

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  Mar 2011 - Aug 2011

  Front End Developer

  Asiagate Networks Inc.

  • Web Interfaces: Designed and implemented web interfaces using PHP and JavaScript, seamlessly integrating with a Java back-end service to support internal operations for various Philippine government agencies. Delivered user-friendly solutions for report generation, content management, and accounting applications, enhancing productivity and efficiency across critical administrative workflows.

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  Sep 2010 - Mar 2011

  Junior Web Developer

  Logic Replacement

  • Development Stages: Participated in all stages of the development process, from drafting project proposals to post-deployment support for small-scale projects.

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  Mar 2010 - Sep 2010

  Web Application Developer

  Data Edge Corporation

  • Time and Attendance System: Refactored the time and attendance system, applying code and database optimization techniques resulting in a 70% reduction in payroll processing time.